Such a fantastic experience!!
Probably, no definitely, the best customer service I have had in years!!!
I was at my wits end and resigned to having to make do without critical bifold door parts that were lost while I was painting my home.
Purchased at Home Depot, I contacted Home Fashion Technologies thinking that the request for part information would be ignored. That’s just the way things seem to go these days.
What a delight that Cassie responded within hours! And within a day I had a FedEx tracking number with the parts I needed. Incredibly, she knew more about the part than I did and sent me a photo of it so I didn’t have to take time to take a picture myself.
Such a fantastic experience!!
I have to post this rave review and tell you that if you have a choice, buy from this vendor. Cassie is amazing.
Sincerely and gratefully,
Andy Johnson
Golden Valley, MN