Home Fashion Technologies customer service is beyond exceptional.
Cassie the customer service agent went beyond the call of duty to have an item replenished in a retailer’s inventory. The item shipped within a day and I was able to order it directly from the retailer. She followed up to make sure the item was sent to diminish my waiting period. Kudos to Cassie for as she put it, “making good customer service the norm and not the exception”. Cassie is an asset to Home Fashion Technologies, wishing everyone was like her in the customer service industry. Thank you for your professionalism and your assistance.